Managed Services

Giving you time to do what you do best...

We understand that you need and want to get on with what you are good at – creating fantastic products and services for the education sector – but you are just too busy answering phones, chasing invoices and processing payments.

That’s why we created our dedicated customer services team. The first thing that sets us apart from other suppliers is that we understand education. In fact, every member of our customer services team lives and breathes education, from the time they wake up to the time they knock off for the day.

Understanding the education sector is essential, but it is not the whole story. Our customer service team members really get to know about the organisation’s products and services, as well as the way it does business. So when you entrust your customer service to us, you can be sure that your brand is in safe hands.

We tailor our ‘done for you’ service for every client. Take the complete package, or choose from:

  • Sales order processing
  • Credit control
  • Telephone enquiries
  • Helpdesks and support lines
“EdCo have successfully supported us with our inbound enquiries and orders for several years now.”
Barry Smith, Director, Audit Tools.